Privacy Policy

Effective: September 17, 2026

This Privacy Policy explains how information is handled when you visit Auvantor, purchase a digital product, or contact support.

Information we may process

We may process information necessary to operate the service, including order and transaction references, product purchased, delivery information, support communications, and technical information used for security and service operation.

Payments

Payments are processed by Paddle, which acts as Merchant of Record for purchases made through Auvantor. Paddle handles payment information and the payment transaction. Auvantor does not store full payment-card details. Information necessary to identify, deliver, support, secure, and account for an order may be exchanged with Paddle as required for those purposes.

How information is used

Information may be used to process and deliver purchases, provide customer support, maintain security, prevent fraud or abuse, measure service performance, improve products, and meet applicable legal or accounting obligations.

Service providers

Auvantor may use technology, infrastructure, payment, communications, analytics, and other service providers where necessary to operate the service. Information is shared only as reasonably necessary for those functions or as required by law.

Retention and security

Information is retained only for as long as reasonably necessary for the purposes described above, including transaction records, support, security, and legal obligations. Reasonable technical and organizational measures are used to protect information.

Your requests

You may contact Auvantor regarding privacy questions or requests through the Contact & Support page. Applicable rights may vary depending on your location.